Returns & Exchanges

Can i return my order?

Yes of course, we have a 30 day return policy.
You can return your headwear for any reason, as long as it is unused and in new condition.

How to return?

Our support team is ready to process your return. All you need to do is send an email to team@capterone.com with a return request.

Our team will respond within 48 hours with a detailed explanation on how to return your order.

After we have received the return we will refund the purchase price within 7 working days. 
The return costs are the responsibility of the customer.

Can i exchange my order?

Would you like a different cap anyway? No problem.
We also have a 30-day exchange policy.

All you need to do is send an email to team@capterone.com with a exchange request. Our team will respond within 48 hours with a detailed explanation on how to exchange your order.
The return costs are the responsibility of the customer.

I have a different issue

A wrong item, a broken item or another problem?
Don't worry, we will be happy to help you out.

Our support team is ready to serve you 24/7.
You can reach the team by emailing team@capterone.com