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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Welcome to Capter One! The services on this site are offered to you by Capter One B.V.. For the rest of this text, Capter One will be used, but it is understood that Capter One is a part of Capter One B.V... When you use Capter One (“capterone.com” “we”, “our”, “us”) you understand that you are subject to the following conditions. All users of this site agree that access to and use of this site are subject to the following Terms and Conditions of Use and other applicable law. If you visit or shop at www.capterone.com, you accept and agree to abide by these Terms and Conditions of Use. Please read them carefully. Before placing an order, if you have any queries relating to these Terms and Conditions of Use, please email our customer service team at team@capterone.com.

BY USING THE WWW.CAPTERONE.COM SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE WWW.CAPTERONE.COM SITE.

1: Privacy
Please review our Privacy Policy, which also governs your visit to the WWW.CAPTERONE.COM site and forms part of these Terms and Conditions of Use, in order to understand our practices.

2: Electronic Communications and Notice
When you visit WWW.CAPTERONE.COM or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the WWW.CAPTERONE.COM site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3: Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the European and other international copyright laws, and is the property of WWW.CAPTERONE.COM. The collective work includes works that are licensed to WWW.CAPTERONE.COM. Copyright 2021-2022 WWW.CAPTERONE.COM, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with WWW.CAPTERONE.COM or purchasing WWW.CAPTERONE.COM products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with WWW.CAPTERONE.COM or to purchase WWW.CAPTERONE.COM products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by WWW.CAPTERONE.COM. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

4: Trademarks
WWW.CAPTERONE.COM, and other marks indicated on our site are trademarks or registered trademarks of Capter One B.V. in The Netherlands and other countries. Capter One graphics, logos, page headers, button icons, scripts, and service names are trademarks of Capter One B.V.. Capter One B.V. trademarks may not be used in connection with any product or service that is not from WWW.CAPTERONE.COM. site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Capter One B.V.

5: License and Site Access
Capter One grants you a limited license to access and make personal use of the WWW.CAPTERONE.COM site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Capter One. This license does not include any resale, commercial or counterfeit use of the WWW.CAPTERONE.COM site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the WWW.CAPTERONE.COM site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools.

The WWW.CAPTERONE.COM site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any or other commercial purpose without the express written  of Capter One. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Capter One without express written consent. You may not use any meta tags or any other “hidden text” utilizing Capter’s name or trademarks without the express written consent of Capter One. Any unauthorized use terminates the permission or license granted by Capter One. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the WWW.CAPTERONE.COM home page, so long as the link does not portray Capter One or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Capter One logo or other proprietary graphic or trademark as part of the link without express written permission.

6: Your Account
If you use the WWW.CAPTERONE.COM site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Capter One reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

7: International Site Access
This site, WWW.CAPTERONE.COM, can be accessed from countries other than The Netherlands. Capter One may offer products or references to products that are not available outside of The Netherlands. Any such products or references to products do not imply that such products will be made available outsideThe Netherlands. If you access and useWWW.CAPTERONE.COM outside The Netherlands, you are responsible for complying with your local laws and regulations.

8: Illegal Usage Prohibited
You shall not use Capter One’s Website or materials to past, transmit, upload, distribute or publish any content that is libelous, seditious, defamatory, blasphemous, fraudulent, invasive of another’s privacy, tortuous, obscene, pornographic, abusive, infringing or otherwise illegal, as determined in the sole discretion of Capter One. You agree to comply with all applicable local, provincial, federal and international laws, regulations and treaties while using this site. In addition, while using the website in accordance with these Terms and Conditions of Use as modified from time to time, you agree to comply with generally accepted internet standards and shall refrain from any abusive use of this site.

9: Risk of Loss
All items purchased from Capter One are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

10: Product Descriptions
Capter One has made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions.

Capter One attempts to be as accurate as possible. However, Capter One does not warrant that product descriptions or other content of the WWW.CAPTERONE.COM site are accurate, complete, reliable, current, or error-free. If a product offered by WWW.CAPTERONE.COM is not as described, please contact our customer service department at team@capterone.com.

11: Disclaimer
If you are not sure about the legality of any item for sale on the WWW.CAPTERONE.COM site, you MUST contact your local Police Department or District Attorney’s Office and ask them if you can carry or own such items in your jurisdiction or state. You can use the phone book or the operator and call them. Capter One’s items are not to be used as weapons or to cause bodily harm or damage to personal property in any way. They are fashion items and clothing. It is YOUR responsibility to know the law before you order. It is the responsibility of the buyer, NOT THE SELLER, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession and use of any item on this site- we cannot possibly keep track of over 40,000 weapons control laws. WWW.CAPTERONE.COM will not be held liable for the misuse of any product listed on this website. For international orders, please check with your local county and country officials or law enforcement to see if legal in your area, it is YOUR RESPONSIBILY TO KNOW YOUR LAWS BEFORE ORDERING. By purchasing any item from WWW.CAPTERONE.COM – the buyer warrants compliance with all local, state, federal and international law, and that the buyer is legally able to purchase such items from our website or catalog. If you are under 18, you may use WWW.CAPTERONE.COM and purchase our products only with involvement of a parent or guardian. Before placing an order on the WWW.CAPTERONE.COM site, you must agree to this term. WWW.CAPTERONE.COM disclaims any and all liability related to improper, illegal, unintended use or modification of items sold through our website or catalog. THE PURCHASER, USER OR PARTICIPANT ASSUMES ALL RISK OF INJURY FROM ANY USE.

12: Warranty Disclaimer and Limitation of Liability
THE WWW.CAPTERONE.COM SITE IS PROVIDED BY Capter One B.V.. ON AN “AS IS” AND “AS AVAILABLE” BASIS. Capter One MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

 TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Capter One B.V.,  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Capter One DOES NOT WARRANT THAT THE WWW.CAPTERONE.COM SITE, ITS SERVERS, OR E-MAIL SENT FROM WWW.CAPTERONE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Capter One’s, ITS PARTNERS, AFFILIATES AND SUPPLIERS AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, REPRESENTATIVES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WWW.CAPTERONE.COM SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE (INCLUDING, WITHOUT LIMITATION, THOSE DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), AND CONSEQUENTIAL DAMAGES.

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

13: Typographical Errors
In the event that a WWW.CAPTERONE.COM product is mistakenly listed at an incorrect price, WWW.CAPTERONE.COM reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. WWW.CAPTERONE.COM reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, WWW.CAPTERONE.COM shall issue a credit to your credit card account in the amount of the incorrect price.

14: Term; Termination
These Terms and Conditions of Use are applicable to you upon your accessing the site and/or completing the registration or shopping process. These Terms and Conditions of Use, or any part of them, may be terminated by WWW.CAPTERONE.COM without notice at any time, for any reason. You agree that Capter One shall not be liable to you or to any person as a result of any such suspension or termination. The provisions relating to Copyrights, Trademark, Disclaimer, Warranty Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. If you are unsatisfied with any of these Terms and Conditions of Use, please discontinue using WWW.CAPTERONE.COM.

15: Miscellaneous
Your use of this site shall be governed in all respects by the laws of The Netherlands , without regard to principles of conflict of laws, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction and venue in such courts is appropriate and you agree to submit to the jurisdiction of such courts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of WWW.CAPTERONE.COM products) must be commenced within one (1) year after the claim or cause of action arises. WWW.CAPTERONE.COM’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms and Conditions of Use. Capter One will not be considered to have waived any of its rights or remedies described in these Terms and Conditions of Use unless the waiver is in writing and signed by Capter One. WWW.CAPTERONE.COM may assign its rights and duties under this Agreement to any party at any time without notice to you.

16: Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a WWW.CAPTERONE.COM or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

17: Taxes and duties
Customers are responsible for all applicable import duties and fees. All orfers are shipped DDU, ”duties and taxes unpaid” from Asia, and we do not collect the VAT, duties and/or taxes and cannot predict what yout estimated charge may be. In order to collect your package, additional charges must be paid to clear customs. As we ship to over 50 countries, some may require additional rees paid COD (Collect On Delivery). In this case the fees are paid to the loal carrier. Capter One does not collect fees and has no control over what local governments charge.

18: Participation Disclaimer and Other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Capter One reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Capter One a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Capter One the right to use the name that you submit in connection with such content, if we choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Capter One for all claims resulting from content you supply. Capter One has the right but not the obligation to monitor and edit or remove any activity or content. Capter One takes no responsibility and assumes no liability for any content posted by you or any third party.

19: Copyright Complaints
Capter One respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately at team@capterone.com

20: Indemnification
You shall indemnify and forever save harmless Capter One, its partners, affiliates, parent company, and suppliers and each of their respective directors, officers, employees, consultants, agents and suppliers from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages and liabilities (including legal fees) which may be incurred by reason of or in connection with your use of this site.

21: Third-Party Links
In an attempt to provide increased value to our visitors, www.capterone.com may link to sites operated by third parties. However, even if the third party is affiliated with WWW.CAPTERONE.COM, WWW.CAPTERONE.COM has no control over these linked sites, all of which have separate privacy and data collection practices, independent of WWW.CAPTERONE.COM. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, WWW.CAPTERONE.COM seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

22: Revision of Terms
Capter One may revise these Terms and Conditions of Use at any time by updating this posting. You should visit this page from time to time to review the then-current Terms and Conditions of Use because they are binding on you and your continued use of this site signifies your acceptance of these revised Terms and Conditions of Use. Certain provisions of these Terms and Conditions of Use may be superseded by expressly designated legal notices or terms located on particular pages of this site.

23: Entire Agreement
These Terms and Conditions of Use together with Capter One’s privacy policywarranty and exchanges policy and shipping policy constitute the complete and entire agreement between you and Capter One pertaining to the use of this site and supersede any prior agreements, whether written or oral.

24: Site Policies, Modification and Severability
Please review our other policies, such as our privacy policy, posted on the WWW.CAPTERONE.COM site. These policies also govern your visit to the WWW.CAPTERONE.COM site. We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. Any changes or revisions will be effective immediately upon their posting on the WWW.CAPTERONE.COM site. Your use of the WWW.CAPTERONE.COM site will be subject to the version of Terms and Conditions of Use posted on this site at the time of such use. Accordingly, you are advised to review the Terms and Conditions of Use prior to using the WWW.CAPTERONE.COM site.

YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE WWW.CAPTERONE.COM AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

25: No Right of Return for Custom Designed Products
At CAPTER ONE B.V., we strive to offer our customers the highest quality and a personal touch. For this reason, we want to inform you that products specifically designed and personalized for you cannot be returned.
This applies to products that have been customized with your own design, logo, or personal message.
We strongly recommend that you carefully review your design and order before finalizing it. If you need assistance with designing or have doubts about certain details, our staff is always ready to help and advise you.
By placing your order, you agree to these terms. We thank you for your understanding and trust in CAPTER ONE B.V.

26: Gift Card
Gift cards can only be purchased online and can only be redeemed at WWW.CAPTERONE.COM. The gift card can be used to pay for the full value or part of the value of the selected products.

The gift card can't be redeemed against the purchase of another gift card.

Gift cards are not redeemable or refundable for cash.

If a purchase isn't completely covered by a gift card, an an additional payment method can be used to complete the purchase.

The current balance of a gift card can be checking during check-out or by sending us an email via team@capterone.com. 

When purchasing a gift card on WWW.CAPTERONE.COM, the gift card will be sent to the recipient's email address immediately after purchasing. Capter One B.V. will not be liable for failure of delay in delivery. The customer is obliged to provide a correct email address for delivery.

A gift card automatically expires once the balance has been exhausted. A gift card may not be topped up with additional funds.

The Capter One Gift Card is valid for 24 months.

The customer is obliged to retain an expired gift card in the event the customer returns a purchase. Any product paid for using a gift card, that is returned for a refund, will be credited on the existing or a new gift card. If the total te be refunded is more than paid for by using the gift card, the remaining refund balance will be refunded to the other payment method used by the customer.

Capter One B.V. can't be held liable for lost, stolen or inactivated gift cards.

27: Support

If you have any comments, questions, queries or otherwise, please don’t hesitate to get in touch with our support team by emailing team@capterone.com